Medical Emergencies

Medical Emergencies – For after hours care Hello Health Family Practice advises patients needing non-emergency care to GP Access After Hours on 1300 130 147. For emergencies please call 000

Skin Checks

Hello Health Family Practice can provide comprehensive skin examinations.

Pregnancy Tests

Hello Health can assist in providing accurate first time pregnancy tests.

Family Planning

Hello Health provides caring and expert advice on reproductive and secual health matters for people of all ages, genders and backgrounds.

Minor Surgery

We can perform minor surgerys in house including biopsies, stitches, removing moles or skin cancers.

Immunisation

Our team can administrator a range of vaccinations for all ages including children, pregnant women and the elderly.

Test Results

You are required to call the surgery for results of tests that have been organised for you. Our reception staff can tell you if your results are back and if your doctor would like to see you for a follow up appointment. If you results are abnormal, your doctor will require you to make an appointment to enable these to be discussed with you.

Aboriginal and Torres Strait Islander Health

Aboriginal and Torres Strait Islander peoples are ekkugible for an annual health care checkup under medicare. We can provide a thorough checkup and a range of followup services.

Pre-Employment Checks

Our Doctors can provide a comprehensive health check to certify the well being of your employees. This can help minimise future injuries and maximise safety and efficiency at work.

Lung tests

Our doctors can test and measure your lung function and capacity.

Veterans Care

We can provide a full range of treatmends and services as parts of the veterans care program. Please bring your veterans care card for full access to these services.

Workers Compensation

Hello Health Family Practice can assess, certify and treat patients and provide the ongoing support and rehabilitation for an eventual return to work.

Smoking Cessation

Hello Health can provide you with assistance and the tools required to give up smoking.

Antenatal / Shared Care

The Hello Health team can help guide you through all stages of your pregnancy and provide you with vital information during your pregnancy and beyond.

Palliative Care at home

We can provide a home service for patients and their families to help manage pain and symptoms with the greatest care possible.

Reminder System

Our practice is commited to preventative care. We issue reminders offering preventative health services related to your care needs. You can opt out of this system by talking to your doctor or our reception staff.

Cervical Screening Tests (Pap Smears)

It’s vital for all women of all backgrounds to have regular Cervical Screening Tests. Cervical Screening Tests replaced Pap Smears from 1/12/2017. Cervical Screening is just as safe and is more effective then having a Pap Smear every 2 years. You should still have a Cervical Screening Test even if you have had a HPV or cervical cancer vaccine in the past. Patients can either choose a female doctor or a female practice nurse to complete this test.

Patient Feedback

Our aim is to continually improve our services. If you are unhappy with any aspect of our care, please discuss it with your doctor or the Practice Manager (Paula Knight), or leave a comment in the suggestion box (located in the waiting room).

Longer Appointments

If you require a longer consultation for a complex or multiple issues please ask our receptionists.

Missed Appointments

If you are unable to make an appointment please contact the practice as to give our doctors and staff as much time as possible to adjust.

Transfer of notes

We can send your health summary and recent pathology results free of charge. If a complete medical record is requested a fee may apply.

After Hours Services

For advice and healthcare after hours call GP Access After Hours on 1300 130 147 from 5.30pm to 8.00 am Monday to Friday and from 12.00pm Saturday to 8.00am Monday (public holidays 24 hours) . GPAH provide telephone advice to help you decide what to do and if you need to see a GP, you will be offered an appointment at one of their several locations.

Freezing therapy

Our medical staff are trained in the use of liquid nitrogen freezing therapy which can be used to remove sunspots and warts.

Patient Feedback

Our aim is to continually improve our services. If you are unhappy with any aspect of our care, please discuss it with your doctor or the Practice Manager (Paula Knight), or leave a comment in the suggestion box (located in the waiting room).